Snowshed Staff Snub Snowboarders

Last week it was Andy Reid's customer service skills that made us laugh. This week it's the staff at Killington's Snowshed Rentals desk whose shabby service upset some visiting snowboarders, although sadly, unlike at the Deli at Killington Corner, there were no Christian Bale inspired antics.

With spring like conditions across the weekend, anyone who was anyone hit the slopes. Even Rut Girl managed to fit in a few runs. Runs to the bar that is. The sun was shining, the sky was particularly blue, there wasn't a lot to complain about.

Unless of course you were at Snowshed trying to get some help with your snowboard. Rut Girl received an email (rutgirl@gmail.com) from a disgruntled New Yorker who vented that when they went to the rentals desk to have a snowboard adjusted, the five staff working were more interested in chatting to each other than customers.


Designated slow zone....you're not wrong

The group had to wave to get attention and when they did the staff continued to ignore them until one girl yelled 'can we get some help here?'. A female staff member sauntered over and proceeded to patronize the group rather than offer any genuine assistance.

Under the impression the board they had was a 'righty', the group went to exchange it for a 'goofy'(Rut Girl loves snowboarding terminology). The staff member rolled her eyes and remarked 'it's a twin tip board; you just lift this' and promptly returned to the gossip session. Even better, she didn't actually adjust the board for them, she left them to figure it out for themselves. The New Yorker told us she's glad she wasn't a first timer and was able to figure it out. So are we.